Customer Care

We at Extra Holidays appreciate your interest in our properties and would like to provide you with a quick solution to any questions or concerns you may have. Please review the customer support contact information below, as well as a list of our frequently asked questions.

Resort Information
Toll free reservations:
Ph: 1-800-347-8182
Email: info@extraholidays.com

To modify or cancel a reservation: Click here.

Group Reservations
Ph: 1-800-347-8182
Contact form

Owner Rental Inquiries
Ph: 1-800-446-1860
Email: ownerrentals@extraholidays.com

Frequently Asked Questions

Q. Can I book through your service even if I don't own a timeshare with your company?

A. Yes. Anyone may book a reservation through Extra Holidays.

Q. Is my information secure on your Web Site?
A. Yes. Our booking engine is a Verisign Secure Site.

Q. How do I subscribe to the Extra Holidays Newsletter?
A. Click here to signup.

Q. Who do I contact to rent out my timeshare unit?
A. Please contact our owner rental/resale department at 1-800-446-1860 or email us at ownerrentals@extraholidays.com.

Q. Can I use my FFD points or regular week?
A. No. We require a credit card to pay for Extra Holidays reservations.

Q. Does Extra Holidays rent on a weekly or nightly basis?
A. Both. You can rent as many nights as you like, so renting on a weekly basis is made easy.

Q. Do you offer travel agent commissions?
A. Yes. We give 10% commission on the full amount (before taxes).

Q. Do you offer discounted or promotional rates?
A. Yes. Please review our Smart Deals online or call us toll-free at 800-347-8182 for our most current discounts and promotions.

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Customer Care